Last Updated: April 26, 2025
At Healthy Love, customer satisfaction is our priority. However, given the nature of digital products, we maintain a strict no-refund policy under most circumstances. This Refund Policy ("Policy") outlines the conditions under which refunds may be considered.
1. Digital Product Sales
All purchases of our electronic book ("eBook") are final. Once a transaction is completed and the eBook has been made accessible to you, we are unable to offer refunds, returns, or exchanges. By completing your purchase, you acknowledge and agree to this no-refund policy.
2. Limited Exceptions
Refunds will only be considered in the following specific cases:
Duplicate Transactions: You were charged multiple times for the same eBook purchase;
Technical Delivery Failure: You did not receive access to the eBook due to a technical issue on our end that cannot be resolved within a reasonable period after you notify us.
All refund requests must be submitted within seven (7) days of the purchase date. To request a refund, you must contact our customer support at etis.evolyhtlaeh%40troppus and provide:● Your full name;● Proof of purchase (such as the order confirmation email);● A detailed description of the issue.
Refund requests that do not meet the above criteria will not be honored.
3. Technical Support
If you encounter any technical difficulties in accessing or downloading your eBook, we encourage you to contact our support team before submitting a refund request. We are committed to assisting you in resolving any technical issues promptly.
4. Chargebacks and Disputes
Initiating a chargeback through your bank or payment provider without first contacting Healthy Love to resolve the issue is considered a violation of this Policy. We reserve the right to dispute chargebacks and provide evidence to the appropriate financial institutions to refute any improper claims.
5. Amendments to This Policy
We reserve the right to amend or update this Refund Policy at any time at our sole discretion. Any changes will be posted on our website and will take immediate effect upon posting. We recommend reviewing this Policy periodically to stay informed of any updates.
6. Contact Us
If you have any questions, concerns, or need assistance with your purchase, please contact our support team at:
Email: etis.evolyhtlaeh%40troppus
We aim to respond to all inquiries within three (3) business days.
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